Agreement and authority
These Terms govern access to www.siteapp.dev, rebuild requests, working previews, launches, and ongoing SiteApp services. “SiteApp,” “we,” and “us” mean Queries AI Inc, doing business as SiteApp, the provider of those services. “Customer,” “business,” and “you” mean the person or organization requesting or using them.
By submitting a rebuild request, approving a launch, or using a launched website, you accept these Terms. If you act for a business or other organization, you represent that you have authority to accept these Terms and approve work and payment on its behalf.
A business day is Monday through Friday, excluding United States federal holidays.
The $0 rebuild offer and eligibility
SiteApp may use a business’s current public website and other public material to prepare a working rebuild without changing or accessing the current website. Submitting an email or website does not require the business to launch or pay, and it does not guarantee that SiteApp will accept the rebuild.
SiteApp may decline or narrow a request when the public source cannot be verified, the requested scope is not suitable for the offer, required rights or information are unavailable, or current production capacity does not permit the work. Any accepted page scope or special requirement confirmed in writing becomes part of the offer for that rebuild.
Delivery estimates
The homepage delivery date is estimated as four business days after submission. It is an estimate, not a guarantee. Scope, source quality, customer response time, holidays, outages, illness, or other production conditions may change the actual delivery date.
Scope, cooperation, and access
SiteApp rebuilds the pages and functions included in the accepted scope. The customer will provide accurate business information, decisions, approvals, rights-cleared materials, and any access reasonably needed to finish an approved launch. Customer delay may move delivery or launch timing by a corresponding reasonable period.
SiteApp does not need a login to the current website merely to prepare the rebuild. After launch approval, SiteApp may need coordinated access to the customer’s domain, DNS, analytics, email-routing, or other third-party account. The customer keeps control of its own domain and third-party accounts and remains responsible for their separate charges and renewals unless SiteApp agrees otherwise in writing.
The 10-business-day review reservation
The review window begins when SiteApp emails that the working rebuilt website is ready. SiteApp reserves that website and its design direction exclusively for the receiving business for 10 business days. The delivery email identifies the review deadline.
If the business approves launch during the review window, SiteApp retires that design from future customer use. If the business declines, does not approve launch before the deadline, or abandons the review, SiteApp may withdraw the preview, release the production slot, and offer the unused design to another prospective customer after rebuilding it with different branding and content.
SiteApp does not reuse the original business’s name, copy, logo, images, submitted data, confidential information, or other business-specific material for another customer. SiteApp may extend a review deadline in writing.
Launch approval and payment
The business pays nothing for a rebuild it does not launch. Approving launch authorizes SiteApp to perform the launch at the price shown on the Pricing page for the applicable website size, unless the launch approval shows a different written price.
SiteApp may require payment before connecting the customer domain or making the rebuilt website public. Taxes, unusually large video delivery, outside software, paid licenses, domain-registration charges, or work not shown in the website you approve for launch are excluded unless SiteApp expressly includes them in writing. SiteApp will identify any added charge before beginning that added work.
An invoice, order, or written launch approval may state payment timing and any cancellation or refund terms for that launch. It will not create a recurring hosting or maintenance charge unless the customer separately and expressly agrees to one in writing.
Included service after launch
The current offer includes the ordinary changes described on the Pricing and What’s Included pages for the first four months after publication. Hosting, maintenance, security, backups, connected forms, fixes for reproducible defects caused by SiteApp, cookieless pathway analytics, SiteApp’s interpretation of that evidence, and a clear monthly customer report are included for the life of the launched website, with no separate monthly fee.
The life of the launched website means only the operational period during which that website remains hosted and operated by SiteApp for the customer under these Terms. It does not mean the life of the customer or its business, include third-party charges, turn new work into included maintenance, or create a prepaid or perpetual hosting obligation. The $0 monthly benefit ends when hosting ends under the Suspension and ending service section.
After the first four months, occasional small corrections remain included. New pages, features, integrations, redesigns, frequent updates, or other material work receive a price before SiteApp starts. SiteApp decides reasonably whether requested work is an included correction or separately priced new work.
Customer content and permissions
Customers keep ownership of content, trademarks, photographs, video, data, and other materials they provide. They grant SiteApp the rights needed to copy, edit, host, display, transmit, operate, maintain, back up, and improve those materials for their website and the requested services.
Customers are responsible for the accuracy, legality, permissions, releases, and rights clearance of supplied material and for promptly identifying anything that should not be used. SiteApp does not sell customer content or reuse business-specific material for another customer.
SiteApp materials and the launched website
SiteApp retains ownership of its software, systems, workflows, code, designs, tooling, operating methods, and know-how unless a written agreement says otherwise. Launch gives the customer the right to use the launched website through SiteApp’s service for its own business; it does not transfer the complete SiteApp runtime or operating system or create a defined transfer to another host.
The one-launch promise means SiteApp will not launch the approved design for another customer after the receiving business launches it. It does not prevent SiteApp from reusing general skills, techniques, software, layout principles, infrastructure, or non-customer-specific know-how.
Confidentiality and customer identity
Each party will use the other party’s non-public business, technical, and customer information only to perform or receive the services and will protect it with at least reasonable care. This duty does not cover information that is public through no breach, already lawfully known, independently developed, or lawfully received from someone free to disclose it. A party may share confidential information with personnel and service providers who need it for the services and are bound to protect it, or when disclosure is required by law.
SiteApp will not use customer names, logos, or testimonials as social proof without prior written approval. A publicly launched website and a SiteApp credit visibly included in its approved design are not confidential.
Privacy, form data, and security
The Privacy Policy explains how SiteApp handles information submitted through its own website. For a launched customer website, SiteApp may process form submissions, technical logs, cookieless pathway analytics, and related data as needed to host, deliver, secure, troubleshoot, maintain, measure, improve, and report on that website and may use infrastructure providers for those purposes. Customers may use compatible separate analytics subject to these Terms, applicable privacy requirements, and any separate provider terms and charges.
SiteApp uses reasonable technical and organizational safeguards, but no online service can guarantee perfect security or uninterrupted availability. The customer is responsible for any privacy notice, consent, recordkeeping, or legally required response arising from the customer’s own business, content, communications, and use of leads.
Read the Privacy Policy
Acceptable use
Visitors and customers may use SiteApp websites only for lawful purposes. They may not interfere with operation, attempt unauthorized access, submit malicious content, misuse forms, impersonate another person, burden the service through abusive automation, distribute spam or malware, or use the service to violate another person’s rights.
Third-party services
Sites may depend on DNS, email, analytics, security, storage, domain registration, video, payment, or other outside services. Those services may impose their own terms, charges, limits, outages, or changes. SiteApp is not responsible for an outside service beyond the portion SiteApp directly operates or controls.
Suspension and ending service
A business that is the subject of a working preview, or a customer with a launched website, may request removal by replying to the applicable SiteApp email thread or using another written contact method SiteApp designates. After reasonably verifying that the requester controls or is authorized to act for the business, SiteApp will take the preview or website offline and delete its active production copy from SiteApp-controlled systems within one business day.
The one-business-day deletion commitment applies to the active website copy, not disaster-recovery backups, security logs, email records, invoices, or information SiteApp must retain for fraud prevention, disputes, or law. Residual copies are isolated from public use and expire or are deleted under SiteApp’s normal retention process. A requester should ask for any available customer-supplied material before requesting deletion because the active website may not be recoverable afterward.
SiteApp may limit, suspend, or end a preview, website, or service immediately to address unlawful or infringing use, malicious activity, a security risk, harm to SiteApp or others, nonpayment, or a breach of these Terms. SiteApp may also discontinue hosting, maintenance, or another service for business reasons on 30 days’ written notice when reasonably practicable, including a change of control, sale, restructuring, insolvency, platform shutdown, material provider or cost change, or a decision to stop offering the service.
The launch price pays for the approved rebuild and launch; it is not prepayment for perpetual hosting. SiteApp has no obligation to refund the launch price solely because included $0 hosting or maintenance later ends. Before a planned shutdown, SiteApp may offer a reasonable opportunity to request customer-supplied material then held by SiteApp. SiteApp’s runtime, code, and design system are not transferred.
Ending service does not erase amounts already due. Provisions concerning ownership, confidentiality, indemnity, disclaimers, liability, and any terms that by their nature should continue will survive.
Service standard, warranties, and results
Included maintenance covers fixes SiteApp determines are reasonably necessary for reproducible defects caused by SiteApp. SiteApp chooses the method and schedule for a fix. No response time, restoration time, service level, compatibility period, or support for third-party changes is promised unless SiteApp agrees to it in writing.
Except for the express commitments in these Terms or a written customer agreement, the public website, previews, launched websites, and services are provided “as is” and “as available.” To the fullest extent allowed by law, SiteApp disclaims all express, implied, and statutory warranties, including merchantability, fitness for a particular purpose, title, security, accuracy, and non-infringement.
SiteApp does not guarantee uninterrupted or error-free operation, a particular delivery or launch date, search ranking, traffic, citations by AI systems, revenue, lead volume, conversion rate, or any other business result. The customer decides whether the working rebuild is clearly better before approving launch.
Responsibility for customer material and use
The customer will defend, indemnify, and hold SiteApp harmless from third-party claims and reasonable legal costs arising from material the customer supplies or requires SiteApp to use, the customer’s unlawful or infringing use of the website, or the customer’s breach of these Terms. This does not apply to the extent a claim was caused by SiteApp’s willful misconduct.
Limitation of liability
To the fullest extent allowed by law, SiteApp has no liability arising from the public website, an unpurchased rebuild or preview, or included $0 hosting, maintenance, changes, or other free service. If liability cannot lawfully be excluded, SiteApp’s total aggregate liability for all claims involving an affected launched website or paid service will not exceed the amount the customer actually paid SiteApp for that affected website or service.
SiteApp is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profit, revenue, data, opportunity, goodwill, anticipated savings, or business interruption. These limitations apply regardless of the legal theory, even if SiteApp was told a loss was possible, and do not limit liability only to the extent applicable law prohibits that limitation.
General terms
Neither party is liable for delay or failure caused by events beyond its reasonable control, including widespread network or utility failure, natural disaster, war, civil disorder, labor disruption, government action, or failure of essential third-party infrastructure.
The customer may not assign these Terms without SiteApp’s written consent. SiteApp may assign these Terms, the service, and its rights and obligations in connection with a change of control, merger, reorganization, financing, asset transfer, or sale of all or part of its business.
If a provision is unenforceable, it will be narrowed only as much as necessary and the remaining provisions will continue. A failure to enforce a provision is not a waiver. These Terms do not create a partnership, employment, agency, or fiduciary relationship.
Changes, notices, and written agreements
The Terms displayed when a rebuild is submitted apply to that rebuild and review. The Terms displayed when launch is approved apply to the launch and ongoing service. SiteApp may update these Terms when the offer, service, ownership, providers, costs, security requirements, or law changes. For an existing launched website, a material update becomes effective 30 days after SiteApp sends notice to the customer’s submitted email address, or sooner when reasonably required by law or security. If the customer rejects an update, its remedy is to request removal before the update takes effect.
SiteApp may send operational or legal notices to the email address the customer submitted. The customer may send notice by replying to its current SiteApp email thread or using another contact method SiteApp designates in writing.
An order, invoice, scope confirmation, or other written agreement may add to or replace these public Terms for a particular customer. If a written agreement conflicts with these public Terms, the written agreement controls for that customer. Together, the applicable Terms and written customer agreements are the complete agreement about the covered services.
